Services

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Mary has extensive training in developing senior leaders to front line workers to achieving business goals with a focus on service.   Communication, collaboration, care and creativity drive her focus with creating bespoke programmes for clients.

With over 20 years in the hospitality industry, Mary can assist with developing hospitality teams, creating concierge business plans and sharing extensive  knowledge of the luxury lifestyle space through the patterns and behaviours of UHNW clients.

  Coaching leaders and teams in creating excellence in organisations.  Mary helps individuals and businesses unlock their potential and accomplish their goals. 

Guest speaking at conferences, classrooms and corporate meetings.  Mary shares her insights, passion and advice on how to deliver customer excellence while standing out from the competition.

Your health is you wealth. Mary has a daily health routine which includes consuming  ORGANO™ products daily.  What makes ORGANO™ products so special? Simply, it’s Ganoderma; the gold behind ORGANO. Ganoderma is a herb staple used in Asia and is gaining notoriety in the Western world. Health starts at the cellular level, where all energy, and aging of our body’s occur. To purchase these products, click here: https://marysteadman.myorganogold.com

Mary can work with you to define your customer journey and ensure there are standards implemented.  These standards can be tested by gaining an unbiased and structured feedback as the customer.